➤ My Story Hotel Ouro | Lisbon

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With a themed décor based on Portuguese tiles, the charming My Story Hotel Ouro occupies an 18th century building in the heart of the historic Baixa district of Lisbon. Its outdoor esplanade is on one of Lisbon's traditional pedestrian streets.

Featuring a golden headboard, all air-conditioned rooms have a private bathroom, a Smart TV, safe and free WiFi. They also have a minibar. Communicating rooms are available upon availability. Each room has an elegant décor and some feature views over the surrounding streets.

Featuring tasty dishes and a comprehensive cocktail list, the bar and restaurant at My Story Hotel Ouro is a great spot to enjoy traditional Portuguese cuisine or savour a drink. The central location of the hotel allows guests to easily explore the capital city. The reception is open 24-hours a day.

Tejo River is around 400 metres and offers the ideal setting to enjoy a drink while watching the sunset, in of Commerce Square's summer terraces. Santa Justa Lift is less than 5-minutes walking from the hotel.

Baixa/Chiado Metro Station is a few steps from My Story Hotel Ouro, providing access to most of the greater Lisbon area. The historic façade of the Rossio Train Station is within 5 minutes’ walking. Lisbon International Airport is 7.6 km away and is accessible via metro.


Room choices in My Story Hotel Ouro

My Story Hotel Ouro Services

Internet WiFi is available in all areas and is free of charge.
Parking No parking available.
Outdoors Outdoor furniture
Activities Live sport events (broadcast) Additional charge
Food & Drink Wine/champagne Additional charge, Kid meals Additional charge, Special diet menus (on request), Snack bar, Bar, Restaurant
Reception services Concierge service, Luggage storage, Tour desk, 24-hour front desk
Cleaning services Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, Key card access, Safety deposit box
General Shuttle service Additional charge, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Allergy-free room, Heating, Car hire, Packed lunches, Soundproof rooms, Lift, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms
Languages spoken English, Spanish, French, Portuguese

My Story Hotel Ouro Terms and Conditions

Check-in From 15:00 to 00:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Groups When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash is not accepted My Story Hotel Ouro accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Final cleaning is included.

Please note that invoice details cannot be changed after check-out.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 7845

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Is WiFi available at My Story Hotel Ouro?

WiFi is available in all areas and is free of charge.

Is there free parking available at My Story Hotel Ouro?

No parking available.

What are the outdoor activities at My Story Hotel Ouro

Outdoor furniture

What languages are spoken at My Story Hotel Ouro?

English, Spanish, French, Portuguese

What are the general services offered at My Story Hotel Ouro?

Shuttle service Additional charge, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Allergy-free room, Heating, Car hire, Packed lunches, Soundproof rooms, Lift, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms

Are pets allowed at My Story Hotel Ouro?

Pets are not allowed.

What is the check-in time at My Story Hotel Ouro?

From 15:00 to 00:00

What is the check-out time at My Story Hotel Ouro?

Until 12:00

100% real reviews of My Story Hotel Ouro

If you have any questions regarding the facilities or services provided at My Story Hotel Ouro, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of My Story Hotel Ouro
Great stay - hotel was welcoming and in excellent location
Staff very friendly and helpful - nice touches on arrival in room and voucher for welcome drink and discount voucher to use in restaurant
9,0
Purpose of trip: Leisure trip
What was the highlight of My Story Hotel Ouro
Great location & breakfast
Location, great breakfast and friendly staff
10,0
Purpose of trip: Leisure trip
What was the highlight of My Story Hotel Ouro
Amazing, lovely and friendly!
The staff were very friendly and accommodating to our needs. Whenever we needed any assistance, they were happy to help and answer any questions we had. The location was so good, a 3 minute walk away from the Baixa-Chaido metro station and a few minutes walk away from the Santa Justa lift, Arco da Rua Augusta arch and the Praça do Comércio square. Pretty much all attractions were within walking distance and if not, they were a few minutes away of a metro journey. Housekeeping was good, we always came back to a clean and tidy room. The free toiletries we got was a nice touch as well as the little vanity set that was provided. And lastly, the free pastel de natas as a welcome gift to the city was lovely. Would 100% recommend staying in this hotel for those that visit Lisbon either for the first time or returning!
The WiFi was a bit hit and miss, sometimes it would connect and sometimes it wouldn’t work but this isn’t a reflection on the hotel itself as it was excellent!
8,0
Purpose of trip: Leisure trip
What was the highlight of My Story Hotel Ouro
Nice position and friendly stuff
The position is perfect, close to everything. The breakfast is good.
Room sizes are small although quite in the range with all the other center hotels. We stayed two days and was not too much time to get into much stress about this, but for a longer stay I would have get for sure annoyed


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